Quality Management and Business Process Management Essay

Quality Management and Business Process Management - Essay Example It is evidently clear from the discussion that scholars like Apel viewed the Characteristic core of the scientific philosophy as the main alternative of modern scientific theory. Habermas’ theory of communication is of the notion that communication patterns are analyzed as well as ideal speeches are of utmost significance. Characteristics of honesty and accuracy provide a way for reflective, rational as well as moral decision making. Top quality management also consists of efforts that are aimed at installing and making a permanent condition in which a given organization continuously aims at improving its ability to deliver products and services of high quality to its clients or customers. The techniques of TQM mostly draw upon previously developed techniques and tools of quality control. This refers to a holistic approach to management to align an organization’s commercial processes with the needs of the customers. It makes use of a systematic approach in an attempt to gradually improve the efficiency and effectiveness of a business while at the same time striving to achieve flexibility, integration with technology as well as innovation. This can actually be referred to as a process optimization procedure. This form of management can positively affect the revenue generation as well as cost. As an approach to management, BPM sees processes as an organization’s strategic assets that must be managed understood as well as improved so as to deliver services and products that are value added. This is the term that is associated with thinkers from the Frankfurt school of critical and social theory like Adorno, Fromm, Marcuse, Horkheimer as well as Habermas. The sole purpose of these is to help us to recognize how dominant ideologies are unjust and uncritically accepted by the majority.